How To Place An Order With Milan Art Store
Homepage
● The search bar (magnifying glass in the upper right corner).
● Navigation menu -> Shop Now
● Start Shopping button
Once you find your item, click add to cart or buy now. A notification will appear confirming your item was successfully added to your cart. Please know that selecting the “Buy Now” button will bypass your shopping cart. If you need to make changes in the quantity of an item, click the shopping cart icon or view cart.
Cart
Upon reaching your cart, you will need to review and agree to the terms of our policy before continuing.
Checkout
On the checkout page you will be given the option to log into your account. Please know orders placed outside of your account will not show in your order history. Only one email per account is permitted.
On this page you will also see an option to apply a discount (if applicable). Either type or copy and paste into the “Gift card or discount code” section and apply. A message will appear informing you that your input was successful or not. Codes must be entered before submitting payment.
Enter and confirm your shipping address and contact information. Click continue to shipping options. Once you have chosen a shipping method, click continue to pay.
Select and enter your payment information. Confirm your details and click the pay now button. Note: if your billing address differs from your shipping address, please update before clicking pay now. We are unable to update your billing information after an order has been placed.
After checkout you will receive a confirmation email. Please check your spam folders as messages sometimes appear there.
Please allow us time to process your order. Once shipped, you will receive a confirmation email with tracking information.
If you have any questions please feel free to reach out to us. You may also find many answers to your questions on our website.
Pre-Orders
All pre-orders will be processed per policy guidelines and shipment service chosen at checkout. Your purchase is your agreement to our terms and policy. Pre-orders will have a longer processing time past our typical fulfillment. View our update page HERE
Payment method is charged at the time of purchase. Payment method cannot be updated after order is placed.We ship complete kits only. If you are in need of a different product, please place a separate order.
● Items will ship in the order they are received once stock is replenished.
● Customers will be notified via email automatically when their pre-order ships.
● If you finance your purchase with ShopPay, your first payment is due approximately two weeks after your purchase is finalized. Please note that due to extended delivery times (such as Pre-Orders), your loan payment(s) may be due before you receive your purchase. Contact ShopPay directly with questions regarding your payment plan and account.
● Afterpay collects the first installment from the customer immediately, and the next installment either 2 weeks or 1 month after, depending on the payment schedule which varies by customer country. Please note that due to extended delivery times (such as Pre-Orders), your loan payment(s) may be due before you receive your purchase. Contact Afterpay directly with questions regarding your payment plan and account.
